John Cook was very professional, courteous, knowledgable, punctual, friendly, and listened to my concerns/requests. His report was exceptionally clear and written in terms that were comprehensible for a non professional. His color coded key allowed one to discern what was necessary to repair either immediately, can wait, and everything is good. What was impressive was his follow up phone call, ensuring I comprehended report. During our debriefing and at the end of each area, he asked if I had any questions and I could interject at any point. He did not talk at me, but to me. I found this very refreshing and enlightening, being a woman, most men show a tendency to not listen and do what they think is needed. I would highly recommend John for any Home Inspection. I can't give enough accolades and kudos to this professional. If you want a professional who listens to your concerns, does not chide you for asking questions, but encourages you to ensure you are comfortable with the findings in report, knowledgeable about NV regulations, keeps his word to you and is punctual, then, John Cook is the person you need to contact.